What is the return policy?

Our return policy at Shoebacca.com is straightforward and designed to ensure 100% customer satisfaction. If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of receiving it. The products must be unworn and in their original condition with all the tags and packaging intact. To initiate a return, simply log in to your Shoebacca account, go to the 'Order History' section, select the item you wish to return, and follow the prompts. We offer free return shipping on all orders within the contiguous United States. Once the return is received and inspected, a refund will be issued to the original payment method within 5-7 business days. For more details, please refer to our complete return policy on our website.