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What is the exchange policy for shoes purchased on Shoebacca.com?

Asked 4 months ago
Shoebacca.com has a customer-friendly exchange policy aimed at ensuring satisfaction with purchases. Generally, if you are not completely satisfied with your shoes, you can initiate an exchange within a specific time frame from the date of receipt. This period is typically set at thirty days for unworn items. It is crucial to keep the original packaging and any tags intact when returning shoes for exchange. The process for exchanging shoes usually involves selecting the new size or style that you prefer once you have decided to exchange. You would typically need to cover the shipping costs for sending the item back to Shoebacca. The new shoes will be processed and shipped out once the original item is received and inspected. Customers are encouraged to review the current web page for specific details regarding the exchange policy, including any updates or potential exceptions, as policies may vary or be subject to change. This ensures that you have the most accurate and up-to-date information regarding exchanges when purchasing from Shoebacca.com.
Answered Aug 6th 2025

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