Can I cancel or change an order on ShoeMall.com?
Asked a year ago
Yes, customers can cancel or change an order on ShoeMall.com, but we recommend doing so as soon as possible after placing the order. To cancel or make changes, you will need to contact our customer service team either by phone or email. Please note that orders can only be canceled or changed if they have not yet been shipped. Once an order has been shipped, it cannot be cancelled but can be returned following our return policy. We strive to process and ship orders promptly, so please reach out to our customer service team promptly to make any necessary changes or cancellations.
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