ShoeMall.com has a hassle-free return policy to ensure customer satisfaction. If you are not completely happy with your purchase, you can return it within 60 days of receipt for a full refund. Simply contact their customer service team to initiate the return process. The shoes must be in their original condition, unworn, and with all tags and packaging intact. ShoeMall.com also offers free return shipping, making it convenient and cost-effective for customers. Once they receive the returned item, they will promptly process the refund. It's important to note that personalized and customized items are non-returnable unless there was an error or defect in the product. For more detailed information and to clarify any doubts, customers can refer to the Return Policy page on ShoeMall.com.
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