How long does it take to receive a refund for a returned item?

At ShoeMall.com, we strive to provide a hassle-free return and refund process for our valued customers. Once we receive your returned item, our team will carefully inspect it to ensure it meets our return policy guidelines. Processing your refund typically takes 7-10 business days from the date we receive the item. After this period, it may take an additional 3-5 business days for the refund to reflect in your original payment method. Please keep in mind that the exact timeframe may vary depending on your bank or credit card provider. We appreciate your patience during this process and rest assured, we will do our best to expedite your refund as quickly as possible.