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Sheetz Customer FAQ

Top Answers & How-to Guides

What is Sheetz's Phone Number?

The question we are asked most often is about how to talk to Sheetz customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Sheetz Customer Questions

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Store Information

What are Sheetz operating hours?

Most Sheetz locations operate twenty-four hours a day, seven days a week, providing convenience to customers. However, some...
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What payment methods are accepted at Sheetz?

Sheetz accepts several payment options, including major credit and debit cards, cash, mobile wallets like Apple Pay and Google...
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What is the Sheetz return policy?

Sheetz offers a generally customer-friendly return policy, allowing exchanges or returns of most items within approximately...
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Do Sheetz locations offer fuel services?

Yes, Sheetz does provide fuel services at most of its locations, combining convenience store offerings with gas stations....
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What are the hygiene and safety measures at Sheetz locations?

Sheetz prioritizes hygiene and safety by maintaining cleanliness through frequent sanitation of high-touch areas, adhering to...
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Promotions and Programs

Is there a Sheetz loyalty program?

Sheetz offers a loyalty program called MySheetz Card, enabling customers to earn points on purchases for rewards like discounts...
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Are there any promotions or discounts currently available?

As of October 2023, Sheetz regularly updates their promotions and discounts, which may include food, drink, and fuel deals...
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Does Sheetz offer any catering services?

Sheetz does offer catering services suitable for various occasions, featuring options like party platters and sandwiches....
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Menu Options

Can I order Sheetz food online?

Customers can order Sheetz food online through the Sheetz app or website, allowing them to customize their meals for pickup....
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Are there vegetarian/vegan options available in the menu?

Sheetz provides a range of vegetarian and vegan menu items, including customizable salads, fruit cups, and snacks. They also...
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Are there any gluten-free options on the menu?

Sheetz does provide a selection of gluten-free menu items, which includes salads and specific snacks. They offer information on...
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Are there any seasonal menu items at Sheetz?

Sheetz frequently presents seasonal menu options inspired by various holidays and events. These can include unique drinks,...
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How can I suggest a new item for the Sheetz menu?

Customers can suggest new items for the Sheetz menu by visiting the Sheetz website, which offers a feedback section, or by...
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Community Engagement

Is Sheetz involved in any community initiatives or charities?

Sheetz actively participates in community initiatives and charitable programs, such as the Sheetz for the Kidz program, which...
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What is the Sheetz app and how does it work?

The Sheetz app is a mobile tool designed to improve the customer experience at Sheetz stores by enabling ahead ordering,...
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