How long does it take to receive a refund for a return?

The refund for a return at Serena and Lily typically takes about 7-10 business days to process. Once we receive the returned items, our team will inspect them to ensure they are in their original condition. After this, the refund is initiated. Please note that it may take a few additional days for the refund to be reflected in your account, depending on your bank's processing time. We recommend keeping the tracking number for the returned package to monitor its progress. If you have any further questions or concerns regarding your refund, please don't hesitate to reach out to our customer service team, who will be more than happy to assist you.