Can I change or cancel my order?

Serena and Lily understands that customers may wish to change or cancel their orders after they have been placed. Generally, there are specific time frames in which changes or cancellations can be accommodated, often depending on the status of the order. If the order has already entered the processing or shipping phase, it may be more challenging to make adjustments. It is recommended that customers act quickly, as the ability to modify an order is usually limited to a short period right after purchase. For changes such as updating shipping addresses or modifying item selections, customers may have options available on the Serena and Lily website. Additionally, customers are encouraged to review the order details carefully at the time of purchase to ensure all information is correct. Any inquiries regarding the specifics of order modifications are best addressed through the appropriate resources on the Serena and Lily website, where up-to-date information about their policies can typically be found.