Can I change or cancel my order?

Asked 6 months ago
Yes, you can change or cancel your order with Serena and Lily. However, it is important to note that they have a quick turnaround process, so changes or cancellations can only be made within a short timeframe after placing your order. It is recommended to contact their customer service team as soon as possible to discuss any changes or cancellations. They will do their best to accommodate your request, but it is subject to the order's status and availability of the items. If the order has already been processed or shipped, it may not be possible to make changes. Therefore, prompt communication is crucial to increase the chances of modifying or canceling your order successfully.
Answered Nov 2, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Serena and Lily?

If you need to call Serena and Lily customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Serena and Lily

Serena and Lily

Find a list of many popular Serena and Lily questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Serena and LilySerena and Lily Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!