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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Sensuous.com, the ability to cancel or change it depends on the order status and the specific policies of Sensuous. Generally, if an order is still in the processing stage, there may be an opportunity to modify or cancel it. However, once it has moved to the shipping phase, it becomes more challenging to make changes. It is recommended to promptly check the order status within the user account or through the order confirmation received via email. If you find yourself needing to cancel or alter your order, the fastest way to address this is often to look for information on the current web page, where details regarding order modifications or cancellations may be outlined. This includes any specific time frames or conditions that apply to these requests. It is always advisable to review the terms and conditions or the customer service section for guidance pertaining to order management.
Answered Oct 18th 2025

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