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Sears Appliance Services Customer FAQ

Top Answers & How-to Guides

What is Sears Appliance Services's Phone Number?

The question we are asked most often is about how to talk to Sears Appliance Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Sears Appliance Services Customer Questions

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Repair Services Offered

What appliances does Sears Appliance Services repair?

Sears Appliance Services specializes in repairing a wide variety of appliances, including refrigerators, ovens, dishwashers,...
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Do you repair appliances that are not from Sears?

Sears Appliance Services primarily focuses on repairing appliances they sell but may also service certain non-Sears brands....
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Do you offer emergency repair services?

Sears Appliance Services provides a variety of repair options, but emergency services are dependent on local conditions. For...
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Warranty and Satisfaction

What is the warranty on repairs?

Sears Appliance Services typically offers repair warranties that can last from 30 days to one year, covering parts and labor....
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Is there a satisfaction guarantee on the repair work?

Sears Appliance Services generally provides a satisfaction guarantee for their repairs to assure customers of quality service....
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What should I do if my appliance is still under warranty?

To address issues with an appliance under warranty, locate your warranty documentation for coverage details and contact...
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Repair Appointment Details

How long does it usually take to get a repair technician to my house?

The time needed to schedule a Sears repair technician can range from a few days to a week, influenced by technician...
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Can I cancel or reschedule a repair appointment?

Customers have the option to cancel or reschedule their repair appointments with Sears Appliance Services. This is usually...
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Can I schedule an appointment online?

Yes, appointments for Sears Appliance Services can usually be booked online through their official website, where users can...
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Costs and Payments

What is the cost of a service call?

The fee for a service call with Sears Appliance Services varies depending on factors like location and appliance type. This fee...
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Do you offer any discounts or promotions for repairs?

Sears Appliance Services often has promotions or discounts for repairs, including offers for new customers and seasonal deals....
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What forms of payment do you accept for services?

Sears Appliance Services generally offers various payment methods, including major credit cards, debit cards, and electronic...
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Repair Progress and Preparation

Can I track the progress of my repair request online?

Yes, customers can track their repair request progress online through the Sears website by logging into their account. This...
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How do I prepare for a technician's visit?

To prepare for a technician's visit, confirm the appointment, clear a pathway to the appliance, and gather relevant documents...
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We look to the Sears Appliance Services issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sears Appliance Services issues reported to GetHuman
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