© GetHuman Inc.

Screwfix Customer FAQ

Top Answers & How-to Guides

What is Screwfix's Phone Number?

The question we are asked most often is about how to talk to Screwfix customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a loyalty program for frequent customers?

Screwfix does not have a standard loyalty program but offers incentives like exclusive trade discounts and frequent promotions....

How do I register for a Screwfix account?

To register for a Screwfix account online, visit their website and look for the "Sign In" or "Register" button. Fill out the...
Ask any question you have about Screwfix customer service, get an answer now.
Contact Screwfix customer service

Recent Screwfix Customer Questions

Help me with my Screwfix customer service issue

Offers and Discounts

Are there any special offers or discounts available?

Screwfix regularly updates its offers and discounts, which can include seasonal promotions, bulk purchase reductions, and deals...
Read more

Do you provide installation services for purchased products?

Screwfix does not provide direct installation services, but they offer a variety of products for home improvements. Customers...
Read more

Product Information

What types of products can I find on Screwfix?

Screwfix provides a diverse selection of products across various sectors, including construction, plumbing, electrical, and...
Read more

How can I find instruction manuals for products?

To find instruction manuals for Screwfix products, visit their website where many product pages offer downloadable manuals....
Read more

What safety measures does Screwfix recommend for tools?

Screwfix prioritizes safety by advising users to wear appropriate personal protective equipment, read tool instructions,...
Read more

What is the warranty policy on tools and products?

Screwfix has a warranty policy that typically includes a manufacturer's warranty for most tools and products, covering defects...
Read more

How do I get help with product assembly?

To get help with product assembly from Screwfix, customers should first refer to the product's packaging and manual for...
Read more

Ordering and Delivery

Can I order online and pick up in-store?

Screwfix provides a Click and Collect service which allows customers to order products online and pick them up at a local...
Read more

Can I schedule a delivery for my order?

Screwfix provides various delivery choices like standard, next day, and click and collect. While specific delivery times might...
Read more

What is the average shipping time for online orders?

The shipping time for online orders at Screwfix depends on the delivery method and customer location. Standard delivery usually...
Read more

How do I find item availability at my local store?

To check item availability at a local Screwfix store, visit their website and search for the product. You can enter your...
Read more

Returns and Refunds

What is the return policy for items purchased from Screwfix?

Screwfix allows returns within thirty days for unused items in original condition, including packaging. For faulty items,...
Read more

Does Screwfix offer bulk purchasing discounts?

Screwfix does offer bulk purchasing options, which can be advantageous for tradespeople and businesses. Discounts depend on the...
Read more

Account and Payment

Is there a loyalty program for frequent customers?

Screwfix does not have a standard loyalty program but offers incentives like exclusive trade discounts and frequent promotions....
Read more

How do I register for a Screwfix account?

To register for a Screwfix account online, visit their website and look for the "Sign In" or "Register" button. Fill out the...
Read more

What payment methods do you accept?

Screwfix accommodates various payment methods, including major credit and debit cards like Visa, MasterCard, and American...
Read more
We look to the Screwfix issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Screwfix issues reported to GetHuman

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!