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Rocawear Customer FAQ

Top Answers & How-to Guides

How do I Contact Rocawear Customer Service?

The question we are asked most often is about how to talk to Rocawear customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on using promo codes or gift cards?

Rocawear does have certain restrictions when it comes to using promo codes or gift cards. Firstly, promo codes cannot be combined with...
Ask any question you have about Rocawear customer service, get an answer now.

Order Tracking

How do I track my order?

To track your Rocawear order, simply log into your account on the website and navigate to the "My Orders" section. From there, you...

About Rocawear

What is Rocawear?

Rocawear is a renowned and fashionable urban clothing brand that caters to the style-savvy and culturally diverse individuals. Established...

Purchase Locations

Where can I buy Rocawear clothing?

You can buy Rocawear clothing from various reputable retailers and online platforms. Rocawear has a wide distribution network, ensuring...

Shipping

Do you offer international shipping?

Yes, Rocawear provides international shipping. We understand our global customer base and strive to make our products accessible worldwide....

Return Policy

What is your return policy?

Our return policy at Rocawear aims to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase,...

Exchanges

Can I exchange an item for a different size?

Yes, at Rocawear, you can exchange your item for a different size. We understand that finding the perfect fit is important, so if you...

Discounts and Promotions

Are there any discounts or promotions available?

Yes, Rocawear occasionally offers discounts and promotions. We understand the importance of providing our customers with great value...

Payment Methods

What payment methods do you accept?

At Rocawear, we offer a variety of payment methods to ensure your shopping experience is convenient and hassle-free. We accept major...

Order Changes

Can I cancel or modify my order after it has been placed?

Once an order has been placed on Rocawear's website, it cannot be cancelled or modified. This is because the company strives to process...

Sizing

Do you have a size chart?

Yes, we provide a size chart for reference on our website. We understand that finding the perfect fit is crucial, and we strive to...

Privacy Policy

What is your privacy policy?

At Rocawear, we highly prioritize the privacy and security of our customers. We are committed to safeguarding any personal information At no circumstance do we sell or share your personal details with any third parties for marketing purposes. Information may be shared with service providers and shipping partners solely for order fulfillment. We maintain strict internal protocols and technological measures to ensure data protection. By visiting our website or engaging with our services, you consent to the terms of our privacy policy. We encourage you to review the full privacy policy document to gain a comprehensive understanding of how we handle your information....

Promo Codes

Are there any restrictions on using promo codes or gift cards?

Rocawear does have certain restrictions when it comes to using promo codes or gift cards. Firstly, promo codes cannot be combined with...

Help me with my Rocawear customer service issue

Ask any question you have about Rocawear customer service. We will do our best to get you answers right away.
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