Rocawear Customer Service Issues

The following are issues that customers reported to GetHuman about Rocawear customer service, archive #1. It includes a selection of 5 issues reported from June 18, 2019 until December 23, 2020. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

My name is David T., a 41-year-old living near Pittsburgh, PA. I have dedicated years to creating innovative inventions to improve my family's life. Recently, I had a breakthrough idea combining two hot fashion trends. I am certain celebrities like Drake and Lebron will love this product, making it the next big thing. I have selected your company to share this groundbreaking idea for a potential partnership. Time is of the essence, as I fear losing out on this opportunity. If I don't hear back soon, I may have to approach other companies. I have worked tirelessly for 15 years to make my dreams come true. I'm reaching out to you for a chance to turn my life around. Your support could make a real difference and lead us to success together. I am asking for just 2 minutes of your time to present my concept. Thank you for considering this opportunity.

Happy holidays to all! My name is Cheo Kasimu Ash, and I am disabled due to ulcerative colitis, chronic illness, and schizoaffective disorder. I am reaching out for assistance as I am currently struggling to afford proper clothing and shoes. Living in an independent program in West Hills, California, has improved my situation, but I still lack the means to purchase essential items. If anyone can provide support by helping me obtain size 48x32 pants, 5x shirts, and size 15 shoes, I would be extremely grateful. Please reach out to me at [redacted] or [redacted] I reside at [redacted] Criswell Street, West Hills, California [redacted]. Your kindness is greatly appreciated. Thank you in advance for any assistance you can offer in the name of Lord Jesus Christ.

Hello, my name is Jason B. I've been a loyal Rocawear customer for over 15 years. Recently, I noticed that the boots I purchased have been tearing at the bottom where the sole is located. This has happened the last two times I bought them, which is unusual compared to previous purchases. I have some photos showing the issue if needed. Just wanted to provide feedback so that the manufacturer can address this problem. Keep up the great work, Rocawear team!

I recently purchased a pair of Rocawear Men's Amboy Boots in wheat color from Walmart.com. After receiving the boots on Monday, Feb. 10, I noticed an issue with one of the shoelaces where the outer layer unraveled upon lacing them up. I really like the boots and would prefer to keep them, but I would appreciate it if a new matching shoelace could be sent to me. I can provide a photo of the damaged lace if needed. I want to resolve this matter without having to leave a negative review on Walmart.com as I am happy with the product overall. Thank you for your assistance. - K.C.

Hello, I am reaching out because I am a fan of Rocawear Double R jeans. I am currently on the hunt for a pair of Rocawear Double R Black Sand Cad Yellow loose fit jeans. I have gone through three pairs of these jeans, and they are by far the best jeans I have ever owned. I understand that these jeans are no longer in production, but I believe it's worth reaching out to Rocawear directly to inquire if there are any remaining pairs in storage. If so, I would be interested in purchasing multiple pairs. Please contact me via email to inform me if this is a possibility or if it is unlikely. Thank you.