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Right Stuf Customer FAQ

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What is Right Stuf's Phone Number?

The question we are asked most often is about how to talk to Right Stuf customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Right Stuf Customer Questions

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Ordering Information

How do I place an order?

To place an order with Right Stuf, customers visit the website, browse items, select products, and add them to their cart. At...
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Are pre-orders available?

Right Stuf provides pre-order options for a variety of products, including anime releases and collectibles. These can usually...
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Can I cancel or modify my order?

Right Stuf allows order cancellations or modifications only before items are processed for shipping. Customers should check...
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What is the policy on backorders?

Right Stuf's backorder policy allows customers to place orders for out-of-stock items, but restocking is not guaranteed....
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Payment and Policy

What payment methods do you accept?

Right Stuf accepts various payment methods, including major credit cards like Visa and PayPal, as well as gift cards. Payment...
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What is your return policy?

Right Stuf's return policy allows customers to return items within thirty days of delivery if they are in original, unopened...
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What is Right Stuf's loyalty program?

Right Stuf's "Reward Points" loyalty program allows customers to earn points with every dollar spent on eligible products,...
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How do I redeem a gift card at Right Stuf?

To redeem a gift card at Right Stuf, one needs to log into an account on their website, shop for items, and during checkout,...
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Shipping Details

Do you ship internationally?

Right Stuf provides international shipping options for customers outside the United States, allowing fans worldwide to access...
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How long does shipping take?

Shipping times at Right Stuf depend on several elements including shipping method, location, and item availability. Domestic...
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Can I track my order?

Yes, customers can track their Right Stuf orders. After shipping, a tracking number is usually provided via email and can be...
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Are there any restrictions on shipping certain items?

Yes, Right Stuf has shipping restrictions based on item type, local laws, and shipping destinations. Certain items, like adult...
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Gifts and Updates

Do you offer gift wrapping?

Right Stuf does not generally provide gift wrapping, but customers can use their own creative methods to enhance the...
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Can I sign up for email updates on new releases?

Yes, customers can subscribe to email updates for new releases directly on the Right Stuf Anime website. There is typically an...
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What happens to my order if a product is discontinued?

If a product in your order is discontinued, Right Stuf usually notifies you via email or order status updates. They may offer...
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