Right Stuf Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Right Stuf customer service, archive #1. It includes a selection of 1 issue(s) reported October 15, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am inquiring about my shipment from Rightstuf.com ordered on 10/2/[redacted]. I noticed there was a delay mentioned in the FAQ due to the merger, but orders placed before should still be processed. My account is under the name Kaiden Bruhn and my contact email is [redacted] The shipment has been pending for about a week, and the estimated two-week shipping window is ending soon. The order number is SO[redacted], and it's still shown as an open order on the Rightstuf website. I've been using Route to track my order, and it has been in the 'getting ready to ship' status since the purchase date. I appreciate any assistance you can provide. Thank you.
Reported by GetHuman-supbruha on Sunday, October 15, 2023 12:59 AM

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