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What is the cancellation policy?

Asked 2 years ago
The cancellation policy for Renaissance Hotels can vary depending on the specific hotel, the type of reservation, and the booking channel used. Generally, most Renaissance properties allow for cancellations without penalty up to a certain timeframe before the scheduled arrival date, which is often 24 to 48 hours in advance. However, reservations made during peak seasons, special events, or with discounted rates may have different policies that include non-refundable options or longer cancellation windows. It is recommended to check the details at the time of booking, as the terms and conditions related to cancellations will be clearly outlined. In addition, guests may also refer to their confirmation email for specific cancellation information related to their reservation. To find the most accurate and up-to-date information, visiting the official website of Renaissance Hotels may be useful.
Answered Sep 10th 2025

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