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Realcyclist.com Customer FAQ

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What is Realcyclist.com's Phone Number?

The question we are asked most often is about how to talk to Realcyclist.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Realcyclist.com Customer Questions

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Shipping Information

How long does shipping take?

Shipping durations at Realcyclist.com can differ based on the selected method, destination, and item availability. Standard...
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Do you offer international shipping?

While Realcyclist.com primarily caters to U.S. customers, they do offer international shipping on select products, contingent...
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Can I track my order?

Customers can track their orders through a confirmation email after shipping, which includes a tracking link. If tracking...
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Order Policies

What is your return policy?

Realcyclist.com allows returns within thirty days of delivery if items are unused and in original condition. Some products,...
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Can I cancel or change my order?

Realcyclist.com generally permits order cancellations or modifications, provided the order has not been processed or shipped....
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Do you offer a price match guarantee on cycling gear?

Realcyclist.com does not offer a formal price match guarantee, but it strives to maintain competitive pricing on cycling gear....
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Payment and Promotions

What payment methods do you accept?

Realcyclist.com offers various payment methods, including major credit cards like Visa and MasterCard, PayPal, and occasionally...
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Are there any promotions or discounts available?

Realcyclist.com regularly updates promotions and discounts, which may vary with seasons or special events. Customers should...
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Do you have a loyalty program?

Realcyclist.com does not have a loyalty program but offers various promotions and discounts. Customers should check the website...
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Product Information

Do you have a size guide?

Realcyclist.com offers a size guide on product pages to help customers choose the right size for cycling gear, including...
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What brands do you carry?

Realcyclist.com presents a diverse array of cycling brands, serving various cycling styles from road to mountain biking. Key...
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What types of cycling accessories do you sell?

Realcyclist.com provides an extensive selection of cycling accessories suitable for all riders, including helmets, gloves,...
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Are there care instructions for the gear sold?

Realcyclist.com offers care instructions for various cycling gear, varying by product type. Apparel often requires gentle...
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Recommendations and Support

Can I place a bulk order?

Realcyclist.com generally allows bulk orders, especially for cycling groups or enthusiasts. The terms may differ based on...
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What is the warranty policy for the products purchased?

Realcyclist.com has a warranty policy that varies by brand and product type, often covering defects for one to two years....
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Can I receive recommendations based on my cycling needs?

Realcyclist.com has a wide range of cycling equipment to fit different needs, but it does not offer personalized...
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