© GetHuman Inc.

Rackspace Hosting (UK) Customer FAQ

Top Answers & How-to Guides

What is Rackspace Hosting (UK)'s Phone Number?

The question we are asked most often is about how to talk to Rackspace Hosting (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Rackspace Hosting (UK) customer service, get an answer now.

Recent Rackspace Hosting (UK) Customer Questions

Help me with my Rackspace Hosting (UK) customer service issue

Customer Support

What support services are available to customers?

Rackspace Hosting (UK) provides a wide array of support services, including managed cloud support, specialized technical...

Do you have a referral program for existing customers?

Rackspace Hosting (UK) offers a referral program for existing customers, providing rewards such as account credits and...

Hosting Services

How can I choose the right hosting plan for my needs?

When selecting a hosting plan with Rackspace Hosting (UK), assess your website type, anticipated traffic, support needs,...

Can I upgrade or downgrade my hosting plan?

Rackspace Hosting (UK) allows users to upgrade or downgrade their hosting plans through the account management portal. This...

What services does Rackspace Hosting offer?

Rackspace Hosting provides a variety of services designed for businesses of all sizes, including cloud hosting, managed cloud...

Do you provide email hosting services?

Rackspace Hosting (UK) provides various email hosting solutions suitable for different business needs. Options include...

Security and Performance

How do I access my control panel?

To access the control panel with Rackspace Hosting (UK), visit their official website and click on the login option at the top...

What is the process for migrating an existing site to your platform?

Migrating a site to Rackspace Hosting (UK) involves assessing the current site, planning the migration strategy, preparing the...

How can I enhance my website's performance with your services?

Rackspace Hosting (UK) provides various services to improve website performance, including cloud hosting for traffic...

How do you ensure data security for hosted websites?

Rackspace Hosting (UK) employs a comprehensive approach to data security for hosted websites, encompassing physical security at...

Guarantees and Policies

What is your data backup policy?

Rackspace Hosting (UK) implements a thorough data backup policy focused on safeguarding customer information. This includes...

What is your uptime guarantee?

Rackspace Hosting (UK) provides a solid uptime guarantee of 99.9% for its cloud services, ensuring reliability and...

Do you offer a money-back guarantee?

Rackspace Hosting (UK) prioritizes customer satisfaction and offers some cancellation options within specific timeframes after...

Payment and Fees

Are there any setup fees involved with hosting?

Rackspace Hosting (UK) has varying setup fees based on the selected hosting package, with many cloud solutions possibly having...

What payment methods do you accept?

Rackspace Hosting (UK) accepts various payment methods including major credit and debit cards like Visa, MasterCard, and...

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!