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Quality Inn Customer FAQ

Top Answers & How-to Guides

What is Quality Inn's Phone Number?

The question we are asked most often is about how to talk to Quality Inn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Quality Inn customer service, get an answer now.

Recent Quality Inn Customer Questions

How or who do I make a complaint about a franchise owner

To make a complaint about a Quality Inn franchise owner, you can contact Quality Inn's parent company, Choice Hotels International. They have direct oversight of all their franchises and can handle these kinds of complaints. Providing them with specific information such as the name, location of the hotel, and detailed account of your experience will help them address your issue more effectively.
Asked May 3, 2024 5:57 PM

Who do I contact if a Quality inn and suites employee Illegally charged my Debit card $2188 for a room she was staying in at the motel she works at

We're very sorry to hear about this frustrating situation. If you suspect an unauthorized transaction has occurred, please immediately contact your bank or financial institution to dispute the charges. Additionally, report this incident to the management team at the specific Quality Inn and Suites location where this occurred as soon as possible. They can help investigate the matter further. Remember, it is crucial to act promptly to resolve such issues.
Asked Mar 13, 2024 12:43 AM

Help me with my Quality Inn customer service issue

Amenities and Services

What amenities does Quality Inn offer?

Quality Inn provides an array of amenities to improve guest comfort, including complimentary breakfast, free Wi-Fi, fitness...

Do all rooms have free Wi-Fi?

Most Quality Inn properties provide complimentary Wi-Fi in both guest rooms and common areas. However, specific locations may...

Is there a fitness center on-site?

Many Quality Inn properties offer on-site fitness centers to assist guests in maintaining their workout routines. However, the...

Do you offer airport shuttle services?

The availability of airport shuttle services varies among Quality Inn locations, as some may offer free or paid shuttles, while...

Is parking available for guests?

Parking options for guests at Quality Inn hotels can vary by location, with many offering on-site parking. Some hotels provide...

Are there meeting/conference facilities available?

Quality Inn properties generally have meeting and conference facilities suitable for various events, featuring rooms with...

Room Details

What is the check-in/check-out time?

Quality Inn hotels usually have a standard check-in time around 3:00 PM and check-out at approximately 11:00 AM. These times...

Is breakfast included in the room rate?

Whether breakfast is included in the room cost at Quality Inn varies by location and booking type. While many locations provide...

Are pets allowed in the hotel?

Quality Inn's pet policies differ by location, with many hotels offering pet-friendly options but imposing restrictions on size...

Are there smoking rooms available?

Quality Inn hotels may have different smoking policies, with some offering designated smoking rooms while others are entirely...

Policies

What is the cancellation policy?

Quality Inn's cancellation policies can differ based on location, booking method, or rate type. Generally, direct bookings...

Can I earn rewards points by staying at Quality Inn?

Guests can accumulate rewards points at Quality Inn by joining the free Choice Privileges program. Points are earned through...
We look to the Quality Inn issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Quality Inn issues reported to GetHuman
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