Can I cancel or modify my order?
Asked a year ago
Yes, you can cancel or modify your order on Purecitizen.com, but please note that this is only possible before the order has been processed and shipped. Once the order has been shipped, it cannot be canceled or modified. To cancel or modify your order, you need to reach out to our customer support team as soon as possible. Please provide them with your order details and any changes you would like to make. We will do our best to accommodate your request if it is still within our control. However, if your order has already been processed or shipped, we recommend returning the item(s) following our return policy guidelines. For full details, please refer to our cancellation and modification policy on our website.
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