Publix aims for customer satisfaction, providing a flexible return policy. If you are unsatisfied with a Publix product, we gladly accept returns and offer refunds or exchanges. For perishable items, such as food, you can bring back the product to your local Publix store along with your receipt within 7 days of purchase. For non-perishable items, the return window extends up to 30 days. In case you don't have the receipt, we'll do our best to assist you by issuing a refund or store credit based on the lowest selling price. However, certain items like prescription medications, lottery tickets, and gift cards are non-returnable for safety and security reasons. Our dedicated staff is always available to help you with any questions or concerns regarding our return policy. At Publix, we prioritize our customers' satisfaction and strive to provide hassle-free return experiences.
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