What is your return/exchange policy for promotional ad products?

Our return/exchange policy for promotional ad products is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 30 days for a refund or exchange. The item must be unused and in its original packaging. We strive to make the return process simple and hassle-free, so please contact our customer service team to initiate the return/exchange. Personalized or custom-made items may not be eligible for return unless they are defective or damaged. We take pride in providing high-quality promotional products, but if you encounter any issues, our dedicated team will work diligently to resolve them promptly. Your satisfaction is our top priority.