Can I cancel or modify my promotional ad product order?

Yes, you can cancel or modify your promotional ad product order, but please note that it depends on the stage of production and the specific product. If you wish to cancel or modify your order, it is best to contact our customer service team as soon as possible. If the order has not entered production, we will make every effort to accommodate your request. However, if the order has already been processed or personalized, cancellation or modification may not be possible. In such cases, additional charges may apply. We understand that circumstances may change, so we strive to provide the best service and flexibility to meet your needs.