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Promethean, Inc. Customer FAQ

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What is Promethean, Inc.'s Phone Number?

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Warranty and Parts

What is the warranty policy for your products?

Promethean, Inc. has a warranty policy that varies by product, typically covering defects in materials and workmanship for...
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Can I purchase replacement parts?

Replacement parts for Promethean products like ActivPanels can often be purchased through authorized resellers. It is essential...
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Product Support

Do you provide technical support for your devices?

Promethean, Inc. provides extensive technical support for its devices, including resources like manuals, FAQs, video tutorials,...
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How does the Promethean ActivPanel work?

The Promethean ActivPanel operates as an interactive touchscreen display, promoting engagement in educational and professional...
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What customer support resources are available?

Promethean, Inc. provides various support resources, including the Support Center with product documentation, video tutorials,...
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Product Information

What types of interactive displays do you offer?

Promethean provides a range of interactive displays focused on enhancing education and collaboration. Their main product, the...
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What software is compatible with Promethean products?

Promethean products, including interactive displays, support a variety of software applications like ActivInspire, Google...
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What are the installation requirements for your devices?

Promethean devices like the ActivPanel have specific installation needs, including adequate mounting height, reliable power and...
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Financing and Discounts

Do you offer any financing options?

Promethean, Inc. usually has various financing options for educational entities to help them acquire products like ActivPanel....
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Are there discounts for educational institutions?

Promethean acknowledges the vital role of educational institutions by potentially providing discounts or special pricing to...
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Classroom Integration

What are the benefits of using interactive technology in education?

Interactive technology in education provides numerous advantages such as increased student engagement, the ability to adjust to...
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Are there training materials available for teachers?

Promethean provides numerous training resources for teachers, including online modules, webinars, and video tutorials to...
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How can I integrate your products into my classroom?

Integrating Promethean products into the classroom enhances engagement and collaboration among students. Educators can include...
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Updates and Releases

How can I stay updated on product releases?

To remain updated on Promethean product releases, visit their official website frequently for news and announcements, subscribe...
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Can your displays be used for professional settings?

Promethean displays, notably the ActivPanel, are well-suited for professional environments, offering features that promote...
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