What is the warranty policy for your products?

Promethean, Inc. offers a warranty policy that varies depending on the specific product purchased. Generally, most Promethean products, such as the ActivPanel and other interactive displays, typically come with a standard warranty that covers defects in materials and workmanship for a period of three years from the date of purchase. This warranty often includes on-site service and support options, which may vary based on the region or specific product. It is essential for customers to register their products to ensure warranty coverage and to keep proof of purchase. Some products may offer extended warranties or additional support plans for an extra fee, which can provide further peace of mind. For the most current and detailed information regarding the warranty policy that applies to a specific product, customers are encouraged to visit the Promethean website, where information can be found. Additionally, the website may provide access to documentation that outlines warranty terms and conditions. This will help ensure that users have a thorough understanding of their warranty rights and options.