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Proguard Storage Customer FAQ

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What is Proguard Storage's Phone Number?

The question we are asked most often is about how to talk to Proguard Storage customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Proguard Storage Customer Questions

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Facilities and Features

How often do you clean and maintain the storage facilities?

Proguard Storage prioritizes cleanliness and maintenance with frequent upkeep, usually daily, covering common areas and...
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What features do your storage facilities have?

Proguard Storage facilities generally offer a variety of features such as different unit sizes to accommodate various items,...
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What security measures are in place for the storage units?

Proguard Storage prioritizes security, utilizing gated access with unique entry codes, extensive surveillance cameras, well-lit...
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Rental Agreements and Payments

Can I change my rental agreement after signing?

Modifying a signed rental agreement with Proguard Storage requires mutual consent in writing from both the tenant and...
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Are there any discounts for long-term rentals?

Proguard Storage may offer discounts for long-term rentals, which can include lower monthly rates or special promotions....
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What are the payment options for renting a unit?

Proguard Storage provides several payment options for renting units, including online payments via credit or debit cards....
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What is your policy on late payments?

Proguard Storage maintains a specific policy on timely payments as outlined in rental agreements. Payments must be made on...
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Reservation and Access

What should I do if I can’t access my unit?

If someone cannot access their unit at Proguard Storage, they should first check the gate hours to ensure they are within the...
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How can I reserve a storage unit with Proguard?

Reserving a unit with Proguard Storage is easy and often done online via their website. Visitors can explore various facilities...
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Can I access my storage unit 24/7?

The availability of 24/7 access to Proguard Storage units varies by location. While many facilities do provide this...
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What happens if I forget my access code?

If someone forgets their access code for Proguard Storage, they can often recover or reset it through identity verification....
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Storage Guidelines

How do I prepare my items for storage?

Preparing items for storage involves cleaning and drying them to prevent damage, disassembling larger furniture for space...
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Are there any restrictions on what I can store?

Proguard Storage enforces regulations on stored items, banning hazardous materials, perishables, and animals. Storing stolen...
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Storage Unit Options

What sizes of storage units do you offer?

Proguard Storage provides a range of unit sizes to meet diverse needs, including small units suitable for boxes and furniture,...
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Do you offer climate-controlled storage options?

Proguard Storage provides climate-controlled units at some facilities, ideal for preserving delicate items like electronics and...
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