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Prescription Glasses Shop Customer FAQ

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The question we are asked most often is about how to talk to Prescription Glasses Shop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Prescription Glasses Shop Customer Questions

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Order and Delivery

How long does it typically take to receive my prescription glasses?

The time it takes to receive prescription glasses typically ranges from five to ten business days after placement, influenced...
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Can I track the status of my prescription glasses order?

Yes, customers can track their prescription glasses orders via a confirmation email that includes a tracking link or order...
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Returns and Warranty

What is the return or exchange policy for prescription glasses?

The return and exchange policy for prescription glasses depends on the specifics of Prescription Glasses Shop. Usually,...
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Do you offer a warranty on prescription glasses?

Prescription Glasses Shop generally has a warranty for their eyewear, including prescription glasses, covering defects in...
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Prescription and Lenses

Can I get my prescription lenses replaced if my prescription changes?

Yes, you can replace your prescription lenses if your prescription changes, but compatibility with your existing frames is...
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Do you offer different lens options such as anti-glare or bifocal lenses?

Prescription Glasses Shop provides a range of lens options tailored to individual preferences, including anti-glare and bifocal...
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What is the difference between single vision and progressive lenses?

Single vision lenses are for one vision type, either near or far, while progressive lenses are multifocal, offering clear...
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Payment and Services

What payment methods do you accept for prescription glasses orders?

Prescription Glasses Shop generally accepts various payment methods, including major credit and debit cards along with PayPal...
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Do you offer adjustments after purchase?

Prescription Glasses Shop suggests that minor adjustments can often be handled at home by the wearer, but caution is advised....
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Children and Options

Do you offer prescription glasses for children or teenagers?

Prescription Glasses Shop provides numerous choices for both children and teenagers, emphasizing fashionable and sturdy eyewear...
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Are prescription sunglasses available?

Prescription sunglasses are available at Prescription Glasses Shop, offering vision correction and UV protection. Various frame...
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Do you offer a try-on service before purchasing prescription glasses?

Prescription Glasses Shop does not offer a traditional try-on service but provides a virtual try-on feature online, allowing...
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Can I upload my prescription online?

Prescription Glasses Shop usually provides an option for customers to upload their prescriptions online, enhancing the shopping...
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How do I care for my prescription glasses?

To care for prescription glasses, store them in a case when not in use, clean with a microfiber cloth, and avoid extreme...
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What types of frames do you offer?

Prescription Glasses Shop provides a variety of frame styles, including full-rim, semi-rimless, and rimless options to...
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