What is the return or exchange policy for prescription glasses?

Asked a year ago
Our return and exchange policy for prescription glasses is designed to ensure customer satisfaction. We offer a hassle-free 30-day return or exchange period from the date of purchase. If you are not completely satisfied with your glasses, you can return them within this timeframe for a full refund or request an exchange. However, please note that the glasses must be in their original condition, unworn, and undamaged. Any customizations, such as prescription lenses, cannot be refunded, but we will assist you in finding the best solution. To initiate a return or exchange, simply contact our customer service team who will guide you through the process. We are committed to providing excellent service and want you to be completely happy with your eyewear purchase.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Prescription Glasses Shop?

If you need to talk to Prescription Glasses Shop customer service, now that you have the answers that you needed, click the button below.
Contact Prescription Glasses Shop

Prescription Glasses Shop

Find a list of many popular Prescription Glasses Shop questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Prescription Glasses Shop Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!