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Premier 1 Auto Glass Customer FAQ

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What is Premier 1 Auto Glass's Phone Number?

The question we are asked most often is about how to talk to Premier 1 Auto Glass customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Premier 1 Auto Glass Customer Questions

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Services Offered

What types of auto glass services do you offer?

Premier 1 Auto Glass provides a variety of services, including windshield repair and replacement, as well as services for side...
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Do you provide mobile glass repair services?

Yes, Premier 1 Auto Glass provides mobile glass repair services for customer convenience, allowing repairs or replacements at a...
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What types of vehicles do you service?

Premier 1 Auto Glass offers services for a wide variety of vehicles, including cars, trucks, SUVs, and vans from both domestic...
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Can you help with window tinting?

Premier 1 Auto Glass mainly focuses on auto glass services but may offer window tinting or referrals to trusted providers....
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Scheduling and Appointments

How can I schedule an appointment for a repair?

To arrange a repair appointment with Premier 1 Auto Glass, one should go to their official website. There, detailed info on...
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Can I get a quote online before scheduling?

Yes, online quotes are generally available through Premier 1 Auto Glass, enabling customers to receive preliminary price...
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Are same-day services available?

Premier 1 Auto Glass provides same-day services for certain repairs, such as windshield replacements, based on availability and...
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Qualifications and Warranties

Are your technicians certified?

Premier 1 Auto Glass prioritizes the certification and training of its technicians, requiring them to complete extensive...
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What warranties do you offer on glass replacements?

Premier 1 Auto Glass provides warranties on glass replacements, which vary in coverage and duration based on the type of...
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Is there a warranty on the work done?

Premier 1 Auto Glass usually provides a warranty that covers defects in both materials and workmanship, which is standard in...
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Repair and Maintenance

What is the turnaround time for repairs?

Turnaround times for repairs at Premier 1 Auto Glass depend on the type of repair, parts availability, and technician workload....
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What should I do if I notice a chip in my windshield?

If you find a chip in your windshield, it is crucial to act quickly to avoid further damage, as chips can develop into cracks....
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How can I protect my glass from future damage?

To protect glass from damage, apply a quality sealant, clean regularly with a soft cloth and non-abrasive cleaner, avoid heavy...
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Payment and Insurance

What payment methods do you accept?

Premier 1 Auto Glass generally accepts various payment options including major credit and debit cards, as well as cash. They...
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Do you handle insurance claims for glass repairs?

Premier 1 Auto Glass generally helps customers with the insurance claims process for glass repair. Their staff can assist in...
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