What is your return policy?

Our return policy at Popularglasses.com allows customers to return their purchases within 30 days of the delivery date for a full refund or exchange. We understand that sometimes glasses may not meet your expectations or fit properly, so we strive to provide a hassle-free return experience. To initiate a return, customers can contact our customer service team via email or phone to obtain a Return Merchandise Authorization (RMA) number. The returned items must be in their original condition, accompanied by all accessories and packaging, to qualify for a refund. However, please note that personalized or prescription glasses are excluded from our return policy due to their custom nature. For further details, please refer to our Returns and Exchanges page on our website.