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What is the return policy for prescription glasses?

Asked 3 months ago
The return policy for prescription glasses at Popularglasses.com typically allows customers to return their purchases within a specified period, usually thirty days from the date of delivery. This policy aims to ensure customer satisfaction and comfort with their eyewear. However, there are specific guidelines that customers must adhere to when returning prescription glasses. First, the glasses must be in their original condition and packaging, and any accessories that came with the glasses should be included. If the glasses have been damaged or show signs of wear, this may affect the eligibility of the return. Additionally, it is important to note that Popularglasses.com may not accept returns on custom prescription lenses, particularly if they have been made to meet specific prescriptions that were provided by the customer. If a customer encounters any issues with their order, such as receiving the wrong prescription or experiencing significant defects, it is advisable to review the company's website for any updated information or specific procedures regarding returns in such cases. Most importantly, the website often provides detailed guidance on how to initiate the return process, including labeling and shipping instructions to ensure a smooth experience. For the most accurate and up-to-date information regarding the return policy for prescription glasses, customers should consult the specific section on returns within the Popularglasses.com site, as policies may occasional variations.
Answered Sep 16th 2025

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