What should I do if my glasses arrive damaged?

If your glasses arrive damaged, there are a few steps you can take to address the issue effectively. First, it is important to carefully inspect the glasses as soon as they arrive. Take note of any visible damage, including scratches, broken frames, or lens issues. Next, it is advisable to keep all the original packaging and any documentation, as this may be necessary for the return process. Once you have assessed the damage, the next step is to refer to the return and exchange policy of Popularglasses.com, which can typically be found on their website. This policy will outline the specific procedures for reporting damaged items. Generally, customers may need to complete a return request, providing details about the damage and possibly including photographs as evidence. After submitting your request, you should receive further instructions on how to proceed, which may include returning the damaged glasses for a replacement or a refund. For further assistance, readers should look at the current web page for specific contact information or additional guidance related to this situation.