Updated September 16, 2025

Popularglasses.com Customer FAQ

Recent Popularglasses.com Customer Questions

Help me with my Popularglasses.com customer service issue

Sizing and Fitting

How do I find the right size for my glasses?

To find the proper glasses size, examine the measurements printed on the temple arm. Measuring your face width and comparing it...

Can I try on glasses before purchasing?

Popularglasses.com offers a virtual try-on feature for customers to visualize eyewear before purchasing, utilizing augmented...

Can I get a refund or exchange if my glasses do not fit?

Popularglasses.com provides a clear refund and exchange policy for glasses that do not fit. Customers are advised to review the...

How often should I get my glasses adjusted?

Glasses should be adjusted as needed, typically every few months or sooner if discomfort arises. Frequent adjustments might be...

What should I do if my glasses arrive damaged?

If glasses arrive damaged, inspect them immediately for visible issues and keep all packaging. Next, check the return and...

What is the return policy for prescription glasses?

Popularglasses.com generally allows returns of prescription glasses within thirty days of delivery, provided they are in...

Do you offer any warranties for your glasses?

Popularglasses.com prioritizes high-quality eyewear and customer satisfaction, typically offering warranties that cover...

What should I do if I lose my glasses?

If you misplace your glasses, try retracing your steps and asking others for help in searching. If they remain unfound,...

What types of glasses do you offer?

Popularglasses.com provides a diverse selection of eyewear, including prescription glasses, sunglasses, and blue light blocking...

What materials are your glasses frames made from?

Popular Glasses provides frames made from various materials such as plastic, metal, and acetate. Plastic is lightweight and...

Can I order prescription glasses?

Yes, prescription glasses can be ordered from Popularglasses.com, which provides various frames and customizable lenses. Users...

Do you offer free shipping?

Popular Glasses provides free shipping on certain orders, typically for those above a minimum purchase amount. Promotions might...

Can I track my order?

Customers can track their orders with Popularglasses.com by checking their confirmation email for tracking details, including a...

What payment methods do you accept?

Popular Glasses provides various payment options, including major credit cards and PayPal. They may also offer financing...

Do you offer any discounts or promotions?

Popularglasses.com often has various discounts and promotions, including seasonal sales and offers for new customers. It is...

How long does it take to process an order?

Processing an order at Popularglasses.com typically takes one to three business days, depending on factors like item...

Do you offer international shipping?

Popular Glasses Online usually provides international shipping to various countries, but specifics can differ based on...

FAQ Table of Contents

Answers for More Companies

San Diego Gas and Electric (SDG&E) Customer FAQ AT&T Customer FAQ Fingerhut Customer FAQ

Was this page helpful?Yes Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!