Polaroid Customer Service

Ways to contact Polaroid and solve common issues

Use Polaroid's Phone Number

Polaroid's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Polaroid

Contacting Polaroid customer support

Below you can compare and contrast the 2 ways to contact Polaroid by looking at which ones are the fastest and which ones other customers recommend the most for solving Polaroid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Polaroid across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
38 mins381
Online Help at polaroidstore.com
Customer Service
< 38 hrs327

Polaroid: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Polaroid.
How does a Polaroid camera work?
A Polaroid camera captures instant photos by using a unique process called integral film. When you press the shutter button, light enters the camera through the lens and exposes the film. This triggers a chemical reaction that initiates the development process. The camera consists of a film pack containing both the film and the necessary chemicals. The exposed film then passes through a series of rollers inside the camera that spreads the chemicals evenly across the image. As the film is pulled out, a negative image is created, with layers of chemicals forming the final photograph. The film is sandwiched between the positive and negative layers, protecting it from light. After a certain time, typically around 60 seconds, the photograph fully develops and can be peeled apart, revealing a finished instant photo ready to be enjoyed.
Can I use a Polaroid camera with a tripod?
Yes, Polaroid cameras can be used with a tripod. Most Polaroid cameras come equipped with a tripod socket, allowing users to attach the camera securely to a tripod. This feature comes in handy when needing stability for long exposure shots or when capturing group photos. By using a tripod, you can minimize camera shake and ensure sharper, more professional-looking photographs. Simply attach the camera to the tripod by screwing it into the tripod socket, adjust the height and angle as desired, and capture your instant memories with ease. Using a tripod with a Polaroid camera expands your creative possibilities and enables you to achieve more stable and precise shots.
Can I adjust the exposure on a Polaroid camera?
Yes, you can adjust the exposure on a Polaroid camera. Most Polaroid cameras offer exposure control options to help you achieve the desired brightness and contrast in your instant photos. The specific methods of adjusting exposure may vary depending on the model you own. However, common options include manual controls for adjusting aperture, shutter speed, or ISO settings. Some cameras may also provide exposure compensation to allow you to lighten or darken your shots. It is recommended to refer to the user manual or consult the manufacturer's website for detailed instructions on adjusting exposure settings for your specific Polaroid camera model.
Are Polaroid cameras waterproof or water-resistant?
Polaroid cameras are not waterproof but they are water-resistant. While they can withstand splashes and light rain, they should never be fully submerged in water. The camera's design includes gaskets and seals to provide protection against moisture. However, it is crucial to keep the camera's battery and film compartment dry by ensuring all doors and latches are securely closed. In case the camera comes in contact with water, it should be immediately dried and inspected before resuming use to prevent any damage. For specific models, it is recommended to check the user manual for exact water-resistance capabilities and guidelines to ensure the optimal lifespan of the camera.
Can I store Polaroid photos in photo albums?
Yes, you can store Polaroid photos in photo albums. Polaroid photos are designed to be compatible with various types of photo albums available in the market. However, it is important to choose an album that offers proper protection and preservation for your Polaroid prints. Look for albums with acid-free pages to prevent yellowing or damage over time. Additionally, it is recommended to use photo corners or sleeves to secure the Polaroid photos in the album, as they have a thicker, unique format compared to traditional prints. By using the right album and taking necessary precautions, you can safely store and display your cherished Polaroid memories for years to come.
How long does it take for a Polaroid photo to develop?
The development time for a Polaroid photo typically takes around 10-15 minutes. After snapping the picture, the film is ejected from the camera and a chemical process is initiated. The image slowly appears on the film as the chemicals react and spread across the surface. During this time, it is crucial to shield the photo from light to ensure a better outcome. The actual development time may vary depending on external factors such as temperature and humidity. Higher temperatures generally result in faster development, while colder temperatures may lengthen the process. Nevertheless, it is recommended to let the photo develop undisturbed for the best results, allowing the instant gratification of witnessing your unique Polaroid image come to life.
Can I use old Polaroid film in a new Polaroid camera?
No, older Polaroid film cannot be used in new Polaroid cameras. The introduction of new Polaroid cameras in recent years brought along technology advancements and changes in film formats. The new Polaroid cameras require specific film packs designed for their compatibility and functionality. Therefore, old Polaroid film, such as the discontinued SX-70 or 600 film, is not compatible with these new cameras. It is important to use the correct film packs recommended by the manufacturer to ensure optimal performance and capture quality. Using incompatible film may result in incorrect exposure, image distortion, or even damage to the camera. Please refer to the camera's user manual or contact Polaroid customer support for further assistance on film compatibility.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Polaroid customer support problem.

Recent reasons customers contacted Polaroid:

The entire roll of black and white film was blank. I need at least **% of the product...
The film I just purchased came faulty. My photos did not develop appropriately. I would...
Hi, I ordered the Polaroid *** film ** Instant Photos and the Pictures are not developi...
The Polaroid film I ordered from Amazon does not work. I am unable to return it because...
I’ve called the number on the product brochure twice, leaving voicemails after being on...
my package (polaroid film) was delivered to the wrong address, the picture sent to me i...
nstructions and continue to get messag...*GetHuman*******'s customer service issue with...
my daughter received as a christmas gift and just opened it today. i was totally surpri...
i bout this on amazon:**Polaroid Color Instant Film for I-Type-Metallic Nights Edition...
Item missing from packaging
I have a **" poloroid tv moved home and I can't find the remote so the television will...
I bought a new camera and I put in new film and it came out half way and I had to pull...
I purchased **inc TV on the **th November *****Picture quality is not upto my expected...
Need remote replacement for my Poloroid TV
I need to purchase a remote for my television, the model * **GSR****FJ, please let me k...
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Does GetHuman work with Polaroid?

GetHuman does not work with Polaroid's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Polaroid at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Polaroid's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Polaroid at a Glance

Polaroid has no chat option
Polaroid has no customer email
Polaroid has 1 help forum
Polaroid has no twitter handle
Polaroid has no facebook page
Contact information overview

Answered on this page:

What is the difference between Polaroid Originals and Polaroid Instant Cameras?
Do Polaroid cameras have a self-timer feature?
What kind of film does a Polaroid camera use?
Solutions to common issues

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