PhonePe Customer FAQ

यदि आपने गलत नंबर पर पैसा भेजा है, तो आपको तुरंत फोनपे द्वारा उपलब्ध वित्तीय dispute resolution process का पालन करना चाहिए। आप अपने ट्रांजेक्शन विवरण को सत्यापित कर सकते हैं और उसके आधार पर एक दावा दायर कर सकते हैं। अगर त्रुटि पहचान की जाती है, तो पैसा वापस लौटाने की प्रक्रिया शुरू की जा सकती है। प्रक्रिया के लिए सही दिशा-निर्देश और आवश्यक जानकारी इस पेज पर उपलब्ध संपर्क लिंक में मिलेगी।

To cancel your auto pay subscription on PhonePe, open the app and go to the 'My Money' section. Select 'AutoPay' from the list and find the subscription you wish to cancel. Tap on it and choose the option to cancel the auto pay. Confirm the cancellation, and it will be processed.

If the transfer has not been credited to the beneficiary's account after several days, it is advisable to check the transaction status in your PhonePe app. You can view the transaction history and see if there were any issues. Additionally, ensure that you have entered the correct beneficiary details. If everything appears correct but the amount is still not credited, there is a link to the most up-to-date contact information right here on this page for further assistance.

If a transaction fails but your balance has been debited, it typically indicates that the payment was initiated but did not complete successfully. In such cases, the amount is usually reversed automatically within a few hours. If the amount does not reflect back in your account after some time, please check the transaction status in the app or refer to the transaction history for more details.

Transaction failure par, PhonePe aapke liye auto-refund process shuru kar deta hai. Refund ka samay transaction ke prakar aur aapke bank ke niyamon par nirbhar karta hai. Aam taur par, yeh process 1 se 3 working days mein ho jaata hai. Agar refund aapke account mein us samay tak na aaye, toh kripya aap apne bank se sampark karein. Yadi bank se samasya ka samadhan nahin ho paata hai, toh PhonePe app ke 'Help' section mein jaakar aap direct PhonePe se support prapt kar sakte hain. Yahaan up-to-date contact information available hai.