PhonePe Customer FAQ

To raise a complaint in PhonePe, you can use the app's support feature. Go to the 'Help' or 'Support' section within the app, select the issue related to your complaint, and follow the prompts to submit your concern. You can also provide feedback or report an issue there.

यदि आपने गलत नंबर पर पैसा भेजा है, तो आपको तुरंत फोनपे द्वारा उपलब्ध वित्तीय dispute resolution process का पालन करना चाहिए। आप अपने ट्रांजेक्शन विवरण को सत्यापित कर सकते हैं और उसके आधार पर एक दावा दायर कर सकते हैं। अगर त्रुटि पहचान की जाती है, तो पैसा वापस लौटाने की प्रक्रिया शुरू की जा सकती है। प्रक्रिया के लिए सही दिशा-निर्देश और आवश्यक जानकारी इस पेज पर उपलब्ध संपर्क लिंक में मिलेगी।

To cancel your auto pay subscription on PhonePe, open the app and go to the 'My Money' section. Select 'AutoPay' from the list and find the subscription you wish to cancel. Tap on it and choose the option to cancel the auto pay. Confirm the cancellation, and it will be processed.

If the transfer has not been credited to the beneficiary's account after several days, it is advisable to check the transaction status in your PhonePe app. You can view the transaction history and see if there were any issues. Additionally, ensure that you have entered the correct beneficiary details. If everything appears correct but the amount is still not credited, there is a link to the most up-to-date contact information right here on this page for further assistance.

If a transaction fails but your balance has been debited, it typically indicates that the payment was initiated but did not complete successfully. In such cases, the amount is usually reversed automatically within a few hours. If the amount does not reflect back in your account after some time, please check the transaction status in the app or refer to the transaction history for more details.