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Petedge.com Customer FAQ

Top Answers & How-to Guides

What is Petedge.com's Phone Number?

The question we are asked most often is about how to talk to Petedge.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Petedge.com Customer Questions

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Payment and Orders

What payment methods does Petedge.com accept?

Petedge.com accepts major credit cards like Visa and MasterCard, as well as PayPal, gift cards, and store credit when...
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What is the return policy for Petedge.com?

Petedge.com has a customer-friendly return policy allowing returns within a specified timeframe, provided items are in original...
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What is the shipping cost for orders on Petedge.com?

Shipping costs on Petedge.com vary based on factors like order size, shipping method, and destination. Larger orders may...
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Can I cancel or change my order on Petedge.com?

Customers may cancel or change orders on Petedge.com if they act quickly before the order is processed or shipped. Policies...
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How can I track my order on Petedge.com?

Customers can track their orders from Petedge.com through confirmation emails featuring tracking numbers and links to carriers....
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Shipping and International

Does Petedge.com offer international shipping?

Petedge.com mainly serves customers in the United States but does offer limited international shipping options. International...
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Can I return sale items?

Petedge.com has specific return policies for sale items that may differ from regular-priced products. It is essential to check...
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What should I do if I receive a damaged item?

If a customer receives a damaged item from Petedge.com, they should inspect the product, document the damage with photographs,...
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Discounts and Promotions

Does Petedge.com offer discounts or promotions?

Petedge.com regularly has various discounts and promotions to help customers save on pet supplies. These can include seasonal...
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Are there any membership programs or loyalty rewards on Petedge.com?

Petedge.com does not have a traditional membership or loyalty rewards program, but it offers frequent promotions and discounts...
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Are there bulk purchase options or discounts available?

Petedge.com provides bulk purchase options and discounts, including tiered pricing to help customers save on larger orders,...
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Products and Safety

What types of products does Petedge.com offer?

Petedge.com provides a diverse array of products to serve pet owners and industry professionals. Their offerings include...
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Do you have a size guide for pet products?

Petedge.com provides a size guide for pet products, detailing sizing for collars, harnesses, clothing, and beds. This guide is...
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Are the products on Petedge.com tested for safety and quality?

Petedge.com prioritizes the safety and quality of its products and conducts extensive testing to meet industry standards. They...
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Is there a warranty on the products purchased from Petedge.com?

Petedge.com provides various products that may have different warranties depending on the manufacturer and product type....
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We look to the Petedge.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Petedge.com issues reported to GetHuman
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