© GetHuman Inc.

Petdoors.com Customer FAQ

Top Answers & How-to Guides

What is Petdoors.com's Phone Number?

The question we are asked most often is about how to talk to Petdoors.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Petdoors.com customer service, get an answer now.
Contact Petdoors.com customer service

Recent Petdoors.com Customer Questions

Help me with my Petdoors.com customer service issue

General Information

What is a pet door and how does it work?

A pet door is an opening in a door, wall, or fence that allows pets to enter or exit without human help. It features a flap or...
Read more

What are the benefits of installing a pet door?

Installing a pet door benefits both pets and their owners by promoting pet independence, allowing outdoor access for play and...
Read more

What size pet door do I need for my pet?

To select the correct size pet door, measure your pet's shoulder height and choose a door that is about an inch taller. The...
Read more

What materials are pet doors made of?

Pet doors are crafted from several materials, each with distinct benefits like durability and insulation. Common choices...
Read more

What should I consider when choosing a pet door?

When selecting a pet door, important factors include your pet's size, installation location, insulation efficiency, security...
Read more

Installation Questions

Can pet doors be installed in all types of doors or walls?

Pet doors can be installed in various types of doors and walls, but careful consideration of the material and structural...
Read more

Can a pet door be installed in a glass door or window?

A pet door can be installed in glass doors or windows either through insert-style options or custom glass panels. These...
Read more

How do I install a pet door?

Installing a pet door is a manageable DIY task that simplifies pet ownership with the right steps. Start by selecting the...
Read more

Security and Functionality

Are pet doors secure?

The security of pet doors varies based on their design, materials, and installation. Some feature locks or dual-flaps for added...
Read more

Can I lock or secure the pet door when I don't want my pet to use it?

Many pet doors from Petdoors.com include locking features for times when you prefer your pet not to use the door. The type of...
Read more

Are there electronic pet doors available that can be controlled or programmed?

Yes, electronic pet doors that can be controlled or programmed are available, offering options like collar activation and...
Read more

Are pet doors secure?

The security of pet doors varies based on their design, materials, and installation. Some feature locks or dual-flaps for added...
Read more

Maintenance and Warranty

What is the warranty on pet doors?

The warranty on pet doors differs by brand and model, usually lasting from one year to a lifetime. These warranties typically...
Read more

What maintenance do pet doors require?

Pet doors need regular upkeep to ensure they function properly and safely. This includes cleaning the door, inspecting flaps...
Read more

Can pet doors be used for large dogs?

Pet doors are indeed suitable for large dogs, and many manufacturers provide various styles specifically for bigger breeds. It...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!