What is the return policy for Penfield Outdoor Apparel?

Penfield Outdoor Apparel has a straightforward return policy to ensure customer satisfaction. We offer a 30-day return window, starting from the date of purchase, during which customers can return any unused and unworn items in their original condition. To initiate a return, customers can contact our customer service team with their order information. Once the return is authorized, customers have the option to either exchange the item for another product or receive a full refund. Please note that the original shipping charges are non-refundable, and customers are responsible for return shipping costs. Additionally, any items purchased through promotions or clearance sales might have different return policies, which are clearly stated. For further details and specific instructions, please refer to our Returns and Exchanges policy on our website or reach out to our dedicated customer support team.