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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Penfield Outdoor Apparel, the ability to cancel or modify it may depend on the specific timing of the request. Generally, if the order is still being processed and has not yet been shipped, it may be possible to cancel or make changes. However, if the order has already been dispatched, it may be more challenging to implement modifications. It is advisable to act promptly if a cancellation or modification is desired. The best course of action for customers seeking to modify or cancel an order is to refer to the information provided on the current web page, as this will offer the most accurate and up-to-date guidance on orders and their management. Be sure to check any terms and conditions regarding order processing and customer service for additional details.
Answered Sep 8th 2025

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