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Peet's Coffee Customer FAQ

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What is Peet's Coffee's Phone Number?

The question we are asked most often is about how to talk to Peet's Coffee customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Peet's Coffee Customer Questions

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Gift Cards

How Do I Send Someone a Peet's Coffee Gift Card?

Peet's Coffee only provides digital gift cards that can be sent to the recipient's email address in minutes or delivery set for...
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How Do I Buy a Gift Card from Peet's Coffee?

Peet's Coffee makes it easy to gift someone a delicious treat. It offers a range of coffee and other gifts your loved ones...
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What Do I Do If My Peet's Coffee Gift Card Balance Won't Load?

If the Peet's Coffee gift card balance tool shows the wrong balance, or if it can't load your card's information, then you have...
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How Do I Request a Refund for a Gift Card from Peet's Coffee?

Peet's Coffee offers high-quality, fresh-roasted coffees, teas, and other delightful drinks with over 200 locations around the...
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How Do I Check the Balance on My Peet’s Coffee Gift Card?

To check the balance on a Peet's Coffee gift card, log into your account and click on My Account link. Select Order History in...
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How Do I Use My Peet's Coffee Gift Card for My Purchase?

Peet's Coffee is a specialty coffee roaster and retailer based in San Francisco, California, offering a wide range of...
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Customer Experience

Does Peet's offer any events or classes for coffee enthusiasts?

Peet's Coffee offers a range of events and classes tailored to coffee lovers, focusing on brewing, bean origins, and tasting...
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What is Peet's policy on allergen information?

Peet's Coffee prioritizes allergen information for customer safety, offering details on common allergens for each menu item,...
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Does Peet's offer catering services for events?

Peet's Coffee does not provide traditional catering services with waitstaff but offers various options suitable for events,...
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What types of non-coffee beverages does Peet's offer?

Peet's Coffee offers a wide selection of non-coffee beverages, including herbal teas in hot and iced varieties, classic black...
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Can I customize my drink order at Peet's?

Peet's Coffee allows customers to personalize their drink orders extensively, offering a range of options including various...
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How does Peet's train its baristas for quality service?

Peet's Coffee implements a thorough training program for baristas that includes orientation on the company’s values, hands-on...
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Coffee Sourcing

How frequently does Peet's introduce new blends?

Peet's Coffee is continually focused on quality and innovation, introducing new blends several times a year around seasonal...
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What is Peet's approach to ethical sourcing of coffee beans?

Peet's Coffee prioritizes ethical sourcing by cultivating strong relationships with coffee producers and emphasizing...
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Are there any seasonal or limited-edition coffees offered by Peet's?

Peet's Coffee offers various seasonal and limited-edition coffees, highlighting unique flavors and blends throughout the year,...
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How does Peet's select and collaborate with coffee farmers?

Peet's Coffee prioritizes direct partnerships with coffee farmers, focusing on quality and ethical sourcing. They employ...
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Sustainability Practices

What is Peet's stance on environmental sustainability?

Peet's Coffee strongly emphasizes environmental sustainability through responsible coffee sourcing, eco-friendly practices, and...
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What community engagement initiatives is Peet's involved in?

Peet's Coffee actively engages with communities through sustainability efforts, supporting coffee farmers with fair wages and...
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How does Peet's reduce waste in its operations?

Peet's Coffee actively reduces waste through initiatives such as sourcing sustainable coffee, using recyclable packaging,...
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Online Orders

Where can I find nutritional information for Peet's products?

Nutritional information for Peet's products is generally available on their official website, typically found in a menu or...
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How does Peet's handle online orders and shipping?

Peet's Coffee has streamlined the online ordering and shipping process to offer convenience. Customers can browse their...
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Does Peet's have an app for ordering and loyalty rewards?

Peet's Coffee has a mobile app that simplifies ordering and includes a loyalty rewards program for customers. The app allows...
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Peet's Coffee issues reported to GetHuman
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