Pay Tel Communications Customer FAQ

Top Answers & How-to Guides

What is Pay Tel Communications's Phone Number?

The question we are asked most often is about how to talk to Pay Tel Communications customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Pay Tel Communications customer service, get an answer now.

Recent Pay Tel Communications Customer Questions

Can u have two inmates at two different facilities on the same paytel account

Yes, you can have multiple inmates at different facilities on the same Pay Tel account. Pay Tel Communications allows you to manage calls from multiple locations under one account.
Asked Jul 18, 2024 9:23 PM

how to add more phone numbers to my acct

To add more phone numbers to your Pay Tel Communications account, log in to your account on their website. Navigate to the account settings or phone numbers section, where you can add, edit, or delete phone numbers associated with your account. Specific steps or options may vary, so refer to the detailed instructions provided in your account dashboard.
Asked Jun 28, 2024 10:16 PM

How do I add an inmate to my pay tell account

To add an inmate to your Pay Tel Communications account, log into your account on the Pay Tel website. Navigate to the "Add an Inmate" feature through the account dashboard. Provide the necessary information including the inmate's ID number, name, and the facility where they are housed. After the information is validated, the inmate will be added to your account. Now, you can fund the account or set up auto pay to ensure consistent phone communication with the inmate. If you have any problems with the process, the detailed instructions or the troubleshooting guide on the website can help.
Asked Jun 7, 2024 1:15 AM

How do I add inmate to my contact list?

To add an inmate to your contact list, you will first need to set up an account with Pay Tel Communications. Once you have an account, you can log in and navigate to the 'Add Contact' section. Here, you can enter the inmate's name and identification number. Please note that for the connection to be approved, the inmate will have to agree to accept your call. After the approval, the inmate will appear in your contact list, and you'll be able to start making calls. Bear in mind that call charges may apply as per Pay Tel's rates.
Asked Mar 7, 2024 10:06 PM

How do I add a new contact to my paytel acct

To add a new contact to your Pay Tel Communications account, first log into your account on the Pay Tel website. Once logged in, navigate to the "contacts book" section. There, you'll generally find an option to add a new contact. Enter the requested information for your contact, including their name and phone number. Be sure to save the changes once you're finished. Please note that the process may slightly vary depending on the interface changes made by Pay Tel and ensure that you follow any specific instructions provided by Pay Tel Communciations.
Asked Mar 5, 2024 7:13 AM

Help me with my Pay Tel Communications customer service issue

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