What should I do if I received a damaged or defective item?
Asked 6 months ago
If you received a damaged or defective item from Patagonia, please reach out to our customer service team as soon as possible. We are here to assist you with returning the item and providing you with a replacement or refund. Please have your order number and details of the damage ready when contacting us. We apologize for any inconvenience this may have caused and will work quickly to resolve the issue for you. Thank you for your understanding and cooperation.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Need to call Patagonia?
If you need to call Patagonia customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call PatagoniaPatagonia
Find a list of many popular Patagonia questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call PatagoniaPatagonia Customer Service FAQAsk a QuestionWas this page helpful?Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!