What should I do if I received a damaged or defective item?

Asked a year ago
If you received a damaged or defective item from Patagonia, please reach out to our customer service team as soon as possible. We are here to assist you with returning the item and providing you with a replacement or refund. Please have your order number and details of the damage ready when contacting us. We apologize for any inconvenience this may have caused and will work quickly to resolve the issue for you. Thank you for your understanding and cooperation.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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