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Partners Healthcare Customer FAQ

Top Answers & How-to Guides

What is Partners Healthcare's Phone Number?

The question we are asked most often is about how to talk to Partners Healthcare customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Partners Healthcare Customer Questions

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Appointment and Access

How can I access my medical records through Partners Healthcare?

Patients can access their medical records via the Patient Gateway, an online portal where they can manage health information....
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How do I make an appointment with Partners Healthcare?

Individuals wishing to schedule an appointment with Partners Healthcare have multiple options. They can utilize the website for...
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How can I find a doctor within Partners Healthcare?

To locate a doctor within Partners Healthcare, individuals should access the official website, where they can search for...
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Is there a patient portal for communication with healthcare providers?

Partners Healthcare has a patient portal that allows secure interactions between patients and their providers. This online tool...
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Healthcare Services

What services does Partners Healthcare provide?

Partners Healthcare provides a wide array of services, including primary and specialty care, urgent care, advanced diagnostics,...
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What insurance plans are accepted by Partners Healthcare?

Partners Healthcare accepts various insurance plans, including Medicare, Medicaid, and private insurers, but specifics may...
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Can I receive telehealth services through Partners Healthcare?

Partners Healthcare indeed provides telehealth services, allowing patients to have remote appointments from home. This is...
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Does Partners Healthcare offer preventive care services?

Partners Healthcare offers a wide array of preventive care services aimed at promoting health and preventing serious health...
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Emergency and Support

What should I do in case of a medical emergency?

In a medical emergency, swift and calm action is vital. First, evaluate the situation and call emergency services for severe...
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Are there resources for mental health support at Partners Healthcare?

Partners Healthcare provides a wide range of mental health support resources tailored to individual needs, including outpatient...
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Feedback and Research

How does Partners Healthcare ensure patient privacy?

Partners Healthcare emphasizes patient privacy through strict measures, adhering to HIPAA guidelines, utilizing advanced...
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How can I provide feedback about my care experience?

Patients can offer feedback about their care at Partners Healthcare through patient satisfaction surveys, online comment...
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Does Partners Healthcare conduct research studies?

Partners Healthcare engages in extensive research studies across diverse medical fields, focusing on enhancing patient care and...
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Community and Education

What community programs does Partners Healthcare offer?

Partners Healthcare provides various community programs focused on enhancing health and wellness, tackling health disparities,...
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What educational resources are available for patients?

Partners Healthcare provides a range of educational resources to help patients understand their health and medical conditions....
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We look to the Partners Healthcare issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Partners Healthcare issues reported to GetHuman

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