Partners Healthcare Customer Service Issues

I am worried about Vineyard Dermatology's scheduling not being available until January. I have a longstanding appointment scheduled for early December and inquired about an earlier slot due to pre-cancer symptoms and a history of melanoma. As a loyal patient, it concerns me that new patients are being accepted, potentially delaying vital care for existing patients. New residents may have access to care in their previous locations or the means to travel based on the area's high property values.