Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for
As far as we know, there is only one way to contact, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback. top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
What payment methods are accepted?
We accept various convenient payment methods to ensure a seamless shopping experience at You can easily make purchases using major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer the convenience of using PayPal for secure online transactions. If you prefer not to enter your card information, you can choose PayPal as your payment option during checkout. We also accept Park Seed gift certificates for those special occasions or gardening enthusiasts. Rest assured that all payment methods offered on our website are safe and encrypted to protect your personal information. Shop with confidence and choose the payment method that suits you best at!
Are there any discounts or promotions available?
Yes, offers various discounts and promotions for customers. We believe in providing value to our customers, which is why we frequently offer special deals and discounts on our wide range of products. These promotions can include percentage-off discounts, buy-one-get-one-free offers, or free shipping on certain orders. To stay updated on current discounts and promotions, we recommend signing up for our newsletter or following us on social media platforms, where we regularly share exclusive deals. Additionally, our website may feature limited-time sales or clearance events, providing even more opportunities for savings. At, we strive to make gardening more affordable and accessible for all customers.
Is there a minimum order requirement?
No, there is no minimum order requirement on Whether you prefer to purchase a single packet of seeds or multiple items, you are free to order as per your needs. Park Seed understands that every customer's requirements are different, and their goal is to provide a convenient shopping experience that caters to all. This flexibility allows customers to explore and experiment with their gardening projects without any financial constraints. Whether you are a beginner or an experienced gardener, welcomes all orders, big or small, ensuring that everyone has access to their high-quality gardening products and supplies. So feel free to order whatever quantity suits your needs without worrying about any order minimums.
What if there is a problem with my order?
If there is a problem with your order, we are here to assist you. At, we strive to provide excellent customer service and ensure your satisfaction. Should you encounter any issue with your order, please reach out to our dedicated customer support team immediately. Our knowledgeable representatives will promptly address any concerns and provide a suitable solution. We are committed to resolving any problems related to order accuracy, shipping, or product condition. Your satisfaction is our top priority, and we will work diligently to make things right. Feel free to contact us via phone, email, or live chat, and we will happily assist you in resolving any issues with your order.
What is your return policy?
Our return policy at allows customers to return any unused, unopened items within 30 days of purchase for a full refund. To initiate a return, simply contact our customer service team with your order number and the reason for the return. We will provide you with a return shipping label and guide you through the process. Please note that returned items must be in their original packaging and condition to qualify for a refund. We strive to process refunds within 10 business days from the time we receive the returned items. However, please allow for additional time during peak seasons. For more detailed information, including guidelines for returning live plants, please visit our Returns and Exchanges page on our website.
Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed on However, it is important to note that once an order has been processed and shipped, it cannot be cancelled or modified. To cancel or make changes to your order, it is suggested that you contact Parkseed's customer service as soon as possible. They will do their best to assist you, taking into consideration the status of your order and the time it was placed. It is advisable to have your order number ready when contacting customer service for a smoother and quicker process.
Can I sign up for a newsletter or email updates?
Yes, you can sign up for our newsletter or email updates on By subscribing to our newsletter, you will receive regular updates on gardening tips, new product arrivals, exclusive promotions, and special offers. To sign up, simply visit our website and look for the newsletter or email updates section. Enter your email address and submit the form to start receiving our newsletter straight to your inbox. We value your privacy and will never share your information with third parties. Stay connected with to stay informed and inspired in your gardening journey!
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Comparing Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Ticketmaster page. Or look at our Contact Western Union page. We can't really provide this kind of help if you're looking to contact because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has no chat option has no customer email has no help forum has no twitter handle has no facebook page
Contact information overview

Answered on this page:

How do I place an order?
Do you ship internationally?
How long does it take to receive my order?
How do I track my order?
Solutions to common issues

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