What is the average response time for power restoration during an outage?

The average response time for power restoration during an outage at Orange Rockland Electric is dependent on various factors, including the cause, size, and location of the outage. However, our skilled technicians strive to restore power as quickly as possible. Typically, our teams work promptly to assess the situation and initiate repairs, aiming to restore power within a few hours. However, in severe cases or during major weather events, restoration may take longer due to increased complexity and safety precautions. We understand the inconvenience outages can cause and prioritize swift resolutions. Rest assured, we continuously invest in our infrastructure and deploy dedicated personnel to ensure efficient power restoration and minimal disruption to our valued customers.