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Orange Rockland Electric Customer FAQ

Top Answers & How-to Guides

What is Orange Rockland Electric's Phone Number?

The question we are asked most often is about how to talk to Orange Rockland Electric customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Outages and Emergencies

How do I report a power outage?

Customers can report a power outage to Orange Rockland Electric using their online tools or a dedicated phone line. Providing...
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What should I do if I smell gas?

In the event of a gas smell, it is crucial to act quickly for safety. Evacuate the area without checking for the leak or using...
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What is the average response time for power restoration during an outage?

The average restoration time for power outages depends on factors like the outage's severity and customer impact. Smaller...
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When will my service be restored after a reported outage?

The timeline for service restoration after an outage varies based on damage severity, affected customer numbers, and local...
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Billing and Payment

How can I sign up for paperless billing?

To enroll in paperless billing with Orange Rockland Electric, customers should visit their official website and find the...
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What are the different payment options available?

Orange Rockland Electric provides various payment methods, including online payments via their website, automatic bank...
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How can I reduce my electric bill?

To lower your electric bill, focus on energy efficiency by upgrading to Energy Star appliances, switching to LED or CFL bulbs,...
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Service Information

How do I read my electric meter?

Reading an electric meter is simple and varies for analog and digital types. Analog meters have dials that you read from right...
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What is the voltage of your power supply?

Orange Rockland Electric generally provides electricity at a voltage of 120/240 volts for residential customers. This allows...
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Can I schedule a service appointment online?

Orange Rockland Electric allows customers to schedule service appointments online via their website. Users typically find a...
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How can I switch my electric service to Orange Rockland?

To switch your electric service to Orange Rockland, ensure you have cleared outstanding balances with your current provider....
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Energy Efficiency

What is the average residential electric usage in my area?

Electric usage for residents can vary, with averages for areas served by Orange Rockland Electric typically between six hundred...
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What are the energy efficiency programs available?

Orange Rockland Electric provides various energy efficiency programs for both residential and commercial customers. These...
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We look to the Orange Rockland Electric issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Orange Rockland Electric issues reported to GetHuman
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