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Omni Select Guest Customer FAQ

Top Answers & How-to Guides

What is Omni Select Guest's Phone Number?

The question we are asked most often is about how to talk to Omni Select Guest customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my preferences and profile in the program?

Members can update their preferences and profile in the Omni Select Guest program by logging into their account on the Omni...

What happens to my points if I cancel a reservation?

When a reservation is cancelled, the points generally stay in your account, barring special promotions or terms. It is wise to...
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Program Benefits

What are the benefits of the Omni Select Guest program?

The Omni Select Guest program provides numerous benefits, including earning reward points for free nights, welcome gifts at...
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Are there any special member discounts or offers?

Omni Select Guest provides a variety of exclusive discounts and offers for its members based on tier status and seasonal...
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What types of experiences can I redeem my points for?

Omni Select Guest offers members various ways to use their points, such as free nights at hotels, room upgrades, dining...
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Enrollment and Membership

How do I enroll in the Omni Select Guest loyalty program?

Enrolling in the Omni Select Guest loyalty program is simple and can be done through the official Omni Hotels and Resorts...
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Is there a cost associated with joining Omni Select Guest?

There is no cost to join the Omni Select Guest program, and membership is free. Members can earn points for stays, which can be...
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How do I refer friends to join Omni Select Guest?

To invite friends to join the Omni Select Guest program, share the benefits and inform them about the referral process. Details...
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Earning and Redeeming Points

How do I earn points in the Omni Select Guest program?

Members of the Omni Select Guest program earn points by spending eligible dollars on qualifying hotel stays at Omni locations,...
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Can points be redeemed for free nights at any Omni hotel?

Points earned through the Omni Select Guest program can indeed be used for complimentary nights at various Omni hotels, though...
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Can I combine my points with other loyalty programs?

Omni Select Guest generally does not permit the combination of points with other loyalty programs. Each program has its own...
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Can I use my points towards dining at Omni properties?

While Omni Select Guest points are mainly designed for hotel stays and upgrades, some properties may allow point usage for...
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Events and Offers

What is the expiration policy for Omni Select Guest points?

Omni Select Guest points have an expiration policy that requires members to engage in qualifying activities, such as earning or...
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Are there exclusive events for Omni Select Guest members?

Omni Select Guest offers its members exclusive advantages, including access to unique events and experiences that vary by...
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Account Management

How do I update my preferences and profile in the program?

Members can update their preferences and profile in the Omni Select Guest program by logging into their account on the Omni...
Read more

What happens to my points if I cancel a reservation?

When a reservation is cancelled, the points generally stay in your account, barring special promotions or terms. It is wise to...
Read more

How can I check my Omni Select Guest account balance?

To find the balance of an Omni Select Guest account, members can log in to their profile on the Omni Hotels website. There,...
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