What is the return policy?

Asked 6 months ago
Novica offers a hassle-free return policy for customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 60 days from the date of delivery. To initiate a return, simply contact Novica's customer service team to obtain a return authorization. Products must be returned in their original condition, unworn, and with all tags attached. Novica will refund the original purchase price upon receiving the returned items. However, please note that shipping charges are non-refundable. In case of damaged or defective items, Novica will cover return shipping expenses. Refunds are usually processed within 14 days after the returned merchandise is received. Novica's return policy ensures that you can shop with confidence and enjoy a worry-free shopping experience.
Answered Nov 2, 2023

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