Can I return or exchange a product?

Yes, Novica.com offers a hassle-free return and exchange policy for their products. If for any reason you are not completely satisfied with your purchase, you can return it within 30 days from the delivery date. To initiate a return or exchange, simply contact Novica.com's customer service team and provide them with your order details. They will guide you through the process and provide you with a return shipping label if needed. It's important to note that the item must be in its original condition and packaging for a successful return or exchange. Once the returned item is received and inspected, Novica.com will issue a refund or exchange as per your preference. Please keep in mind that personalized, customized, or final sale items may not be eligible for return or exchange.